Rowlands Pharmacy, NHS Lothian

Pamela has been the lead pharmacist for the Lothian Palliative Care Network since May 2010, and a participant of the network since November 2000 – widely recognised for her dedicated and enthusiastic approach to her unfaltering work ethic.

From the outset of the pandemic, Pamela ensured that all community pharmacies in the network had up-to-date palliative care stocklists and increased stockholding; that medicine supply issues were identified and resolved; and that a robust on-call service was available to support GPs providing out-of-hours care.

Pamela joined the Lothian palliative care COVID-19 multidisciplinary group, sharing her knowledge and expertise, and communicating revised clinical and medicines supply guidance to the network of community pharmacies. Making herself available for peer support to the network of on-call pharmacists, Pam’s professionalism, organisational skills, and deep desire to care for patients has been clear for all to see.