Winchburgh

The pharmacy relocated from its former home to a brand-new unit which has not only substantially enhanced the space for dispensing, but also presented the ability to provide more patient services, with two modern consultation rooms.

Investment in technology for the benefit of patients has been – and continues to be – key to the development of Right Medicine Pharmacy. For example, the introduction of a 24 / 7 prescription collection point has increased dramatically the access to medicines for the wider community; allowing patients to be able to collect prescriptions at a time which suits them, and granting them a better idea as to when their prescription is ready.

Additionally, the employment of Healthera has been advantageous – an off-the-shelf app which helps with managing regular repeats of medication, and facilitates reminders to order or take medicines, as well as a messaging option to allow queries to be sent to the pharmacy without the need to call in.